Privacy notice
GrowProfit holds some of the most personal data there is: what you own, what you earned and who in your family it belongs to. This notice says plainly what we collect, why, where it stays, for how long, and how you control it. It is written for India’s Digital Personal Data Protection Act, 2023 (the DPDP Act).
1. Who we are
GrowProfit is operated by Inspirelabs Solutions Limited, a company registered in India (CIN U74999TG2017PLC115610) with its registered office at 21st Floor, OneWest Building, Narsinghi Nanakramguda Service Road, Hyderabad 500030. For the personal data described here, we are the Data Fiduciary under the DPDP Act: we decide why and how it is processed, and we answer to you for it.
Where an advisor or a family office adds your data to their workspace, they decide what to add and why. We process it on their instructions to provide the service, and they are responsible for having your consent or another lawful basis.
2. What we collect
We collect only what the service needs. Most of it comes from you or from the statements you upload.
| Category | Examples | Where it comes from |
|---|---|---|
| Account | Name, email, mobile number (optional), password (stored only as a one-way hash), two-factor settings | You, when you sign up and manage your account |
| Identity details | PAN of members, entities and portfolios, date of birth | You, or the statements you upload |
| Financial records | Holdings, transactions, contract notes, folios, deposits, valuations you enter, and the files themselves | Statements you upload or forward, and sources you connect |
| Family and entity structure | Members, their relation to you, HUFs, trusts, minors and guardians | You |
| Billing | Billing name, address, state, GSTIN, payment status and invoices (card and UPI details are handled by our payment processor, not stored by us) | You and our payment processor |
| Usage and security | Sign-ins, devices, approximate location from IP, audit records of changes | Your use of the service |
| Website visits | The pages you read on this website, the page that sent you here, your device and browser, and approximate location | Google Analytics on this website, only if you allow it |
| Support | What you tell us, and what a support engineer sees during access you grant | You |
3. Why we use it, and the consent behind it
Each purpose is a separate consent, recorded with the exact version of the notice you saw. You can withdraw any consent as easily as you gave it, from your account’s privacy settings. Withdrawing doesn’t undo processing that already happened lawfully.
| Purpose | What it allows | Required? |
|---|---|---|
| Providing the service | Processing your portfolio data to show holdings, returns, capital gains and reports | Yes, to use GrowProfit |
| Statement fetching | Fetching a consolidated account statement for a named PAN, or trades from a named broker account, where you connect one | Only if you connect it |
| Email import | Reading statements you forward to your import address | Only if you set it up |
| AI connector | Sending data you choose to an AI assistant you connect | Only if you turn it on |
| Support access | A support engineer viewing your workspace, read-only, for a period you set | Only when you grant it |
| Product news | Occasional emails about new features and offers | No, off unless you opt in |
| Product analytics | Usage analytics beyond what is needed to run the service | No, off by default |
| Website analytics | Counting visits to this website and the pages read, with Google Analytics | No, only if you choose “Allow” on the website |
Website analytics is chosen on this website, not in your account, and the choice is kept only in your browser. Change it from “Cookie settings” at the bottom of any page.
Some of these features are still being built. Where a purpose isn’t available yet, we don’t ask for it and don’t process data for it.
4. Family members, minors and other people’s data
- When you add a member marked as a minor, you confirm you are their parent or lawful guardian.
- When you add another adult’s PAN or holdings, you confirm they have authorised you to. Both confirmations are recorded.
- We never use the data of members marked as minors for profiling or marketing.
- Advisors and family offices are responsible for the authority they hold over their clients’ and members’ data.
5. What we never do
- Sell your personal data, or share it for anyone else’s marketing.
- Show you advertising, or let advertising networks track you on GrowProfit.
- Use your holdings to sell you financial products, or give you investment advice.
- Store your broker passwords. Connections use the provider’s own consent flow.
- Look at your workspace without your permission. Support access needs your grant, is read-only, ends within 24 hours and is logged.
7. Where your data is kept
All primary data, replicas, backups, logs and stored files are kept in India, in Mumbai, with backups in Hyderabad. Report emails are sent from India too, through Amazon SES. There are two exceptions. To send account and security emails (such as sign-in codes, password resets and security alerts), your email address and the content of each email pass through our email delivery provider, Resend, in the United States. And if you allow analytics on this website, Google Analytics, in the United States, records your visits to the website’s pages; it sees nothing inside your account. Your portfolio data, statements and reports are never sent outside India. If any of this changes, the processor and country will be listed here first.
8. How long we keep it
| What | How long |
|---|---|
| Your account and portfolio records | While your account is active |
| Uploaded statement files | 90 days after upload, then deleted, unless you choose to keep a file |
| Generated report files | 15 days |
| A workspace whose trial ended without a purchase | Kept read-only for 180 days, then deleted |
| A deleted account | Recoverable for 7 days; then inaccessible, and purged within 30 days, with a signed confirmation emailed to you |
| Backups | Age out after 35 days |
| Invoices and payment records | As long as tax and accounting law requires |
| Audit and consent records | As long as needed to show what happened and with whose permission, including after deletion where the law requires |
9. How we protect it
PAN, date of birth and phone numbers are encrypted with a key per person. Every table holding your data is protected by row-level security in the database, as well as by the application. Uploaded files are scanned and read in an isolated process with no network access. Every change to financial data, membership or settings is written to an append-only audit log.
No system is perfectly secure. If a personal data breach affects you, we will tell you and the Data Protection Board of India as the DPDP Act requires. The full picture is on our security page.
10. Your rights
You can exercise these rights from your account’s privacy settings, or by writing to us. Each request gets a reference number and you’re told of every status change.
| Right | What it means | Our target |
|---|---|---|
| Access | A summary of the data we hold, why, and who processes it, plus a full export of your data | Summary at once; export within minutes |
| Correction | Fix inaccurate or incomplete data. Most profile details you can change yourself | 7 days |
| Erasure | Delete your account, or one family member’s data | As in “How long we keep it” |
| Withdraw consent | Turn off any optional purpose at any time | At once |
| Nomination | Name someone who can exercise these rights if you die or become incapable | 15 days to verify a claim |
| Grievance | Complain about how we handled your data | Acknowledged in 2 days, resolved within 15 days |
If the law sets a shorter period for any of these, we will meet it.
11. Grievance Officer
Our Grievance Officer is Dileep Reddy K, reachable at [email protected]. Write with your name, the email on your account and what happened; we will acknowledge within 2 days.
If you are not satisfied with how we resolve your grievance, you may complain to the Data Protection Board of India.
12. Changes to this notice
When we change this notice materially, we will show you a summary of the change when you next sign in. Continuing to use GrowProfit is never treated as consent to a new purpose: anything new needs your fresh opt-in.
13. Contact
Questions about this notice or your data: [email protected]. Post: 21st Floor, OneWest Building, Narsinghi Nanakramguda Service Road, Hyderabad 500030.
Other legal documents
- Terms of serviceThe agreement for using GrowProfit: accounts, trials, plans, renewals, acceptable use, and the limits of what the service is.
- Refunds and cancellationWhen you can get your money back, how to cancel auto-renewal, and what happens to your data when a plan ends.
- Cookie noticeThe few cookies GrowProfit sets, what each one does, and which ones you can turn off.
- DisclaimerGrowProfit tracks and reports. It is not a broker, an investment adviser or a tax-filing service.




